That's me... to a T. An email comes into my Inbox and I'll read it and think - "I need to respond to this, but not right now, I'll do it later." And I go on to the next email. The first email... the one I want to respond to, sits in my Inbox for days... weeks... months. I leave it there as a reminder that I need to deal with it. There is one email there that I received on May 3. Yeah - four and a half months later.
The thing is... once a day or two has gone by, I feel bad that I haven't responded... and so I feel even less inclined to answer the email because now I'll need to apologize for my lateness. So I procrastinate even more. Which leads to a nasty vicious cycle - and voila - months go by.
So, today... I decided to tackle the seven emails that have been languishing in my Inbox for weeks/months. I got three done no problem (they were all from the same person) and then got stuck again. I felt so good about answering the three, that I thought, I'll do the other four some other time. See how it goes?
So I took a closer look at what gets in the way for me and it runs something like this:
- I don't know what to say
- It's been so long, the person thinks I'm a doofus for not replying
- It will take too much time
- I don't have the energy
- It's too hard
- I want to do something easier
The "I don't know what to say" thing means that I actually have to decide what to say. I have to make a choice and devote a bit of thought to it. To me, that sometimes feels like an energy drain. I don't want to make a decision. I don't want to choose. It's too hard! So, in avoiding these decisions... I end up tying myself in knots and letting my Inbox get fuller and fuller. That is where the real energy drain happens - in opening up my Inbox and seeing those seven emails still sitting there, glaring at me with accusation.
It would be so much easier, and less draining, if I would just tackle the emails as they come in. Handle things as they show up. Not necessarily within the hour... but at least within the day or the next two days. There's a rule of thumb that every email should get some sort of response within 48 hours. Not email advertisements obviously, but emails from contacts. It is definitely something to which I aspire.
And now... the even crazier thing... I can easily waste hours in a day checking the news or doing some inane research on the internet. It's mindless... and I don't have to make any momentous decisions. So really, I'm a decision-phobe. And you know why? Deep down... I avoid decisions because I'm afraid that whatever path I choose, it will be the wrong one. Somehow I will make the wrong decision. And I'll discover that whatever I did wasn't quite good enough. The way I answer an email won't be good enough. The person won't like me because I gave a crappy answer, or a wrong answer, or a short answer. Of course, they might not like me because I've been so late with the answer too!
Look, I'm super organized. I know how to prioritize. I know how to make to-do lists. I know how to get things done. I've even motivated to get stuff done but... deep down, I struggle with some really disempowering beliefs that show up in something as minor as old emails.
You see... this pattern shows up in other areas as well - work projects, a book manuscript. I get started on things with gusto and follow through to about the 90% mark and then I swerve off-focus. I struggle to finish things. I postpone the ending. I put it off. Because finishing the project or the manuscript will mean that someone, somewhere, is going to give me feedback on it... and it might not be good enough. It might need editing... or revisions... or a rewrite. Which means I screwed up. Nasty, hey?
So I have a lot of 90% finished tasks on the go... which means I'm dragged down by a lot of energy-suckers. Because everything that I haven't finished/completed, drains some energy. I know it's there, not finished... and I know that I need to finish it... but I don't. I'm afraid to finish it... and so I fritter my time away on meaningless tasks. It's all relative really. If I'm avoiding working on the book manuscript, I'll answer old emails. If I'm avoiding answering old emails, I'll check the weather or the news or the stock report. All to avoid making a decision... because decisions are scary hard.